The $125k Audit That Went Wrong
In November 2023, a mid-sized aerospace MRO in Florida prepared for their routine AS9100 surveillance audit. They'd passed six previous audits with only minor findings. Management was confident. Day 2 of the audit, the registrar issued 3 major findings:- Calibration records incomplete for 12 measurement tools
- Drawing change control procedures not followed (Rev B parts made to Rev A drawing)
- Corrective action tracking system showed 18 overdue actions
- Certificate suspended pending corrective actions
- 90-day window to remediate or lose certification
- Customer notifications required
- $45k in emergency consultant fees
- $80k in lost revenue during suspension
- Total cost: $125k+ from preventable findings
Pre-Audit Compliance Checklist
Overall Readiness0%
0 of 22 items completed
AS9100D Requirements
0%Quality Manual current and accessible
⚠️ Major Finding
Work instructions documented and controlled
⚠️ Major Finding
Calibration records for all measurement equipment
⚠️ Major Finding
Traceability records for all materials
⚠️ Major Finding
Internal audit schedule maintained
Management review records (last 12 months)
Corrective action tracking and closure
⚠️ Major Finding
Drawing change control procedures
⚠️ Major Finding
FAA/PMA Compliance
0%Current FAA production certificate
⚠️ $10k-$50k fine
Inspection stamps and records current
⚠️ Certificate suspension
Authorized inspector signatures on file
⚠️ Certificate suspension
8130-3 airworthiness tags properly completed
⚠️ $25k+ fine
Supplier approval records maintained
Parts traceability to raw material
⚠️ Certificate suspension
CMMC Level 2
0%Access control logs for CUI systems
⚠️ Contract disqualification
Incident response plan documented
⚠️ Contract disqualification
Security awareness training records
⚠️ Contract disqualification
Multi-factor authentication enabled
⚠️ Contract disqualification
Configuration management baseline
⚠️ Contract disqualification
Audit logs immutable and retained
⚠️ Contract disqualification
Physical access controls documented
Media sanitization procedures
⚠️ Contract disqualification
Most Common Audit Findings (2024)
• Incomplete calibration records (47% of audits)
• Missing work instructions (38% of audits)
• Inadequate corrective action tracking (52% of audits)
• Non-compliant CUI handling (61% of CMMC audits)
• Drawing change control gaps (35% of audits)
• Incomplete traceability records (44% of audits)
How MLNavigator Helps
MLNavigator automatically maintains audit-ready records for drawing compliance, CUI access controls, and quality documentation. Our immutable logging system ensures traceability for AS9100, FAA, and CMMC audits—reducing preparation time from weeks to days.
Checklist based on AS9100D:2016, FAA Order 8900.1, and CMMC Level 2 requirements.
Understanding Audit Types
Aerospace shops face three primary audit frameworks:AS9100D: Quality Management System
- Who: Aerospace quality management standard (ISO 9001 + aerospace requirements)
- Frequency: Initial certification, then surveillance audits every 6-12 months
- Who audits: Third-party registrars (accredited certification bodies)
- Consequences: Major findings = certificate suspension; lost certification = lost customers
FAA / PMA: Regulatory Compliance
- Who: Federal Aviation Administration for production or parts manufacturer approvals
- Frequency: Initial approval, then periodic surveillance (announced or unannounced)
- Who audits: FAA inspectors
- Consequences: Fines $10k-$50k+; certificate suspension; criminal penalties for egregious violations
CMMC Level 2: Cybersecurity Certification
- Who: Defense contractors handling Controlled Unclassified Information (CUI)
- Frequency: Every 3 years by certified C3PAO assessors
- Who audits: CMMC Third-Party Assessment Organizations (C3PAOs)
- Consequences: Failed assessment = disqualified from DoD contracts
Most Common Audit Findings
Based on 2024 industry data, these are the top findings that trigger major non-conformances:1.
What auditors look for:- Calibration stickers current on all measurement equipment
- Certificates traceable to NIST standards
- Recall system ensuring tools don't go past due
- Out-of-tolerance procedures (what happens if calibration fails)
- "We sent it out for calibration but don't have the cert"
- Tools past due because recall system failed
- No procedure for handling out-of-tolerance findings
2.
What auditors look for:- Documented procedures for each manufacturing operation
- Instructions accessible at point of use
- Current revision controlled
- Evidence workers trained to current revision
- "We've always done it this way" (undocumented tribal knowledge)
- Instructions outdated, workers using newer methods
- No training records showing who's qualified
3.
What auditors look for:- CARs (Corrective Action Requests) opened for all NCRs
- Root cause analysis documented
- Corrective actions implemented and verified
- CARs closed in timely manner
- Overdue CARs (opened but never closed)
- Root cause = "operator error" (not acceptable—what process allowed the error?)
- No verification that corrective action actually worked
4.
What auditors look for:- CUI identified and marked
- Access controls enforced
- Audit logs showing who accessed what
- Encryption in transit and at rest
- No systematic identification of CUI
- Shared passwords, no access control
- No logging of CUI access
5.
What auditors look for:- Only current revision drawings used
- Change control process documented
- Obsolete drawings removed from circulation
- Parts traceable to drawing revision
- Old revision found on shop floor
- No system preventing use of obsolete drawings
- Parts made to wrong revision
6.
What auditors look for:- Material certs for all raw materials
- Heat lot traceability
- Sub-tier supplier approvals
- Test reports retained
- "We know we got the cert, but can't find it"
- Material used before cert arrived
- No system ensuring cert retained with job
Pre-Audit Preparation Timeline
6-8 Weeks Before Audit
- Run internal audit: Find your own findings before auditor does
- Review open CARs: Close overdue actions or document delays
- Verify calibration status: Ensure no past-due tools
- Check document control: Confirm current revisions in use
4 Weeks Before Audit
- Train staff: Ensure everyone knows what auditor might ask
- Update quality manual: Reflect current processes
- Organize records: Calibration certs, training records, CARs
- Mock audit: Have someone unfamiliar with your system review records
2 Weeks Before Audit
- Final walk-through: Check for obvious issues (obsolete drawings, expired cal stickers)
- Briefing: Remind staff to answer only what's asked, be honest, don't volunteer extra info
- Assign escorts: Designate who will accompany auditor
Day of Audit
- Opening meeting: Understand scope, special focus areas
- Stay calm: Findings aren't personal; they're opportunities to improve
- Take notes: Document auditor comments for corrective action
- Closing meeting: Understand findings, ask for clarification if needed
How to Respond to Findings
Major Finding
- Definition: Absence or complete breakdown of a system required by the standard
- Timeline: Usually 90 days to correct
- Response:
- Immediate containment (stop the nonconforming activity)
- Root cause analysis (why did it happen)
- Corrective action (fix the system)
- Verification (prove the fix works)
- Documentation (provide evidence to auditor)
Minor Finding
- Definition: Isolated lapse or minor deviation
- Timeline: Address by next audit
- Response:
- Investigate
- Correct the specific instance
- Check for systemic issue (is it really isolated?)
- Document correction
Observation (Not a Finding)
- Definition: Potential area of concern, not yet a nonconformance
- Timeline: No formal deadline, but wise to address
- Response: Consider it a warning; fix before it becomes a finding next audit
Common Auditor Questions and How to Answer
"How do you ensure only current drawings are used?"
❌ Bad answer: "Our engineers know to check."✅ Good answer: "We have a controlled drawing server. Engineers download drawings via ADIS, which verifies current revision. Obsolete drawings are purged from the system. Audit logs show which revision was used for each job."
"What happens if calibration fails?"
❌ Bad answer: "Hasn't happened."✅ Good answer: "Our procedure (QP-07) requires notification to Quality Manager, quarantine of parts measured since last good calibration, and disposition decision (scrap, rework, or 100% re-inspect). Last occurrence was documented in CAR 2024-023."
"How do you prevent unauthorized access to CUI?"
❌ Bad answer: "We have passwords."✅ Good answer: "MLNavigator enforces role-based access control. Only authorized engineers can view CUI drawings. Access is logged with user ID and timestamp. Logs are immutable per CMMC AU-9. I can show you the logs."
"What's your root cause analysis process?"
❌ Bad answer: "We figure out what went wrong."✅ Good answer: "We use 5-Whys or fishbone diagrams per procedure QP-14. Root cause must identify a process gap, not blame an individual. Example: CAR 2024-015 identified lack of work instruction as root cause for machining error. We created the instruction, trained operators, and verified with 3-month follow-up."
Penalties for Non-Compliance
AS9100 Certificate Suspension
- Loss of customer approvals
- Inability to bid on new work
- Existing contracts at risk
- Emergency re-certification costs: $20k-$50k
FAA Fines and Suspensions
- $10,000-$50,000 per violation
- Certificate suspension (no production until reinstated)
- Criminal penalties for willful violations
- ())
CMMC Failed Assessment
- Disqualified from bidding on DoD contracts
- Loss of existing contract renewals
- Must remediate and re-assess (6-12 month delay)
- Competitors gain market share
How MLNavigator Accelerates Audit Readiness
MLNavigator's built-in compliance features address common audit findings:Immutable Audit Logs
- Every drawing upload logged with timestamp, user ID, revision
- Logs BLAKE3-hashed (tamper-proof)
- Satisfies AS9100 4.2.3, CMMC AU-2/AU-3/AU-9
Access Control
- Role-based permissions on CUI drawings
- Satisfies CMMC AC-2, AC-3
Drawing Revision Control
- Flags rev mismatches at upload
- Ensures current revisions used
- Satisfies AS9100 8.5.1, FAA production approval requirements
Corrective Action Support
- Root cause analysis data (which drawing, which issue)
- Historical error patterns
- Satisfies AS9100 10.2
- Pre-built reports for auditors
- Exportable logs for compliance review
- Traceability from drawing to part to shipment
Related Compliance Resources
For deeper dives into specific compliance frameworks:- Why Most Defense Suppliers Aren't Ready for CMMC 2.0 - Full CMMC Level 2 preparation guide.
- CMMC Level 2 Compliance: 110 Controls by 2026 - Complete control breakdown and timeline.
- Engineering Drawings: The Hidden Compliance Risk - How drawing errors trigger audit findings.
Conclusion
Audits don't have to be stressful. The shops that struggle are those that:- Wait until the week before to prepare
- Lack systematic documentation
- Rely on tribal knowledge instead of documented processes
- Run internal audits quarterly
- Address findings immediately
- Use tools like MLNavigator for automated compliance
Turn Audit Prep From Panic to Routine
Get an audit readiness assessment and see how MLNavigator provides automated compliance evidence.
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